EClerx Services Ltd Company Profile: Products,Promoters and Clients

EClerx Services Ltd

This company is engaged in providing Knowledge Process Outsourcing (“KPO”) services to global companies. The Company provides data management, analytics solutions and process outsourcing services to a host of global clients through a network of multiple locations in India, and abroad.

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Q1.What are the Product and Service offerings of the EClerx Services?

1.Customer Operations: The customer operations segment helps enhance customer experience by providing quality monitoring/ insights, advanced analytics, automation, superior technical operations support, and digital care services.

2.Digital: eClerx digital provides creative production, eCommerce / web operations, and analytics & insights services to organisastions.

3.Financial Markets: The Co offers holistic solutions across the trade lifecycle, change management, settlements and clearing, asset servicing, data and analytics in financial markets practise.

Q2.Who are the Promoters of the EClerx Services?

PD Mundhra

Co-founder and Executive Director

PD Mundhra is a Co-founder and Executive Director of eClerx Services Limited. He has over 19 years of experience, with ten years in the KPO / BPO sector, along with stints in banking and manufacturing industries. He holds a Master of Business Administration degree in finance from The Wharton School, University of Pennsylvania and a Bachelors of Commerce from St. Xavier’s College, Kolkata.

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Mr. Anjan Malik

Co-founder and Non-Executive Director

Anjan Malik is a Co-founder and the Executive Director of eClerx’s on-shore subsidiaries. He has over 25 years of experience in consulting, investment banking and knowledge process outsourcing. Anjan worked with Accenture in Europe and Lehman Brothers in the US before starting eClerx, with PD Mundhra, in 2000. Anjan holds an MBA from The Wharton School of Business, University of Pennsylvania (USA) and a Physics degree from Imperial College, London (UK).

Q3.Who are the Clients of the EClerx Services?

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

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