EClerx Services Ltd Company Profile: Products,Promoters and Clients
EClerx Services Ltd
This business offers knowledge process outsourcing, or "KPO," services to multinational corporations. Through a network of several offices in India and beyond, the company offers data management, analytics solutions, and process outsourcing services to a wide range of international clients.
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Q1.What are the Product and Service offerings of the EClerx Services?
1. Customer Operations: By offering digital care services, advanced analytics, automation, superior technical operations support, and quality monitoring and insights, the customer operations segment contributes to improving the customer experience.
2. Digital: Organisations can obtain services from eClerx Digital for creative production, eCommerce and web operations, and analytics and insights.
3. Financial Markets: The company provides comprehensive solutions for asset servicing, data and analytics, settlements and clearing, change management, asset lifecycle, and financial markets practice.
Q2.Who are the Promoters of the EClerx Services?
PD Mundhra
Co-founder and Executive Director
PD Mundhra is a Co-founder and Executive Director of eClerx Services Limited. He has over 19 years of experience, with ten years in the KPO / BPO sector, along with stints in banking and manufacturing industries. He holds a Master of Business Administration degree in finance from The Wharton School, University of Pennsylvania and a Bachelors of Commerce from St. Xavier’s College, Kolkata.
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Mr. Anjan Malik
Co-founder and Non-Executive Director
Anjan Malik is a Co-founder and the Executive Director of eClerx’s on-shore subsidiaries. He has over 25 years of experience in consulting, investment banking and knowledge process outsourcing. Anjan worked with Accenture in Europe and Lehman Brothers in the US before starting eClerx, with PD Mundhra, in 2000. Anjan holds an MBA from The Wharton School of Business, University of Pennsylvania (USA) and a Physics degree from Imperial College, London (UK).
Q3.Who are the Clients of the EClerx Services?
More than fifty worldwide Fortune 500 clients—including some of the top businesses in financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech—rely on eClerx for essential business operations services.
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