Hinduja Global Solutions Company Profile: Products, Promoters and Clients

Question 1: What are the products and services of Hinduja Global Solutions Limited?

Hinduja Global Solutions Limited (HGS) is a company based in Bangalore, India, that provides business process management services worldwide. Here are some of the services and products HGS offers:

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Customer Experience Management: HGS provides customer experience management services including customer care, technical support, sales support, and omnichannel customer engagement solutions.

Digital Transformation Services: Their digital transformation services such as digital customer engagement, social media management, digital marketing, and analytics-driven insights helps businesses enhance their digital presence and performance.

Back-Office Processing: HGS provides back-office processing services including data entry, document management, transaction processing, and finance and accounting outsourcing to help businesses streamline their operations and improve efficiency.

Healthcare Services: They offer healthcare services such as revenue cycle management, medical billing and coding, claims processing, and patient engagement solutions to healthcare providers and payers.

Human Resource Outsourcing: HGS provides human resource outsourcing services including recruitment process outsourcing (RPO), payroll processing, employee benefits administration, and talent management solutions.

T and Technology Services: The company offers IT and technology services including application development and maintenance, infrastructure management, cybersecurity, and cloud computing solutions to help businesses leverage technology for growth and innovation.

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Analytics and Insights: HGS provides analytics and insights services such as business intelligence, predictive analytics, customer segmentation, and market research to help businesses make data-driven decisions and gain competitive advantage.

Question 2: Who are the promoters of Hinduja Global Solutions Limited?

The promoters of Hinduja Global Solutions Limited as listed in the annual report include Hinduja Group Limited, Hinduja Realty Ventures Limited, and several other entities and individuals linked to the Hinduja family. This includes joint holdings with Hinduja Realty Ventures Limited, Hinduja Properties Limited, Amas Mauritius Limited, and Aasia Corporation LLP. Individual family members listed as promoters are Harsha Ashok Hinduja, Ashok P. Hinduja, and other members such as Ambika Ashok Hinduja, Shom Ashok Hinduja, and Vinoo S. Hinduja, among others. These individuals and entities collectively maintain significant control over the company.

The Chairman of Hinduja Global Solutions is Vikash Mittersain, who has extensive experience across various business sectors. The Company Secretary is Ms. Varsha Vyas, who has a background in commerce and is an Associate Member of the Institute of Company Secretaries of India. She joined the company in June 2023 and has experience in secretarial and listed compliance functions.

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