One Point One Solutions Limited Company Profile: Products, Promoters and Client

Question 1: What are the products and services of One Point One Solutions Ltd?

One Point One Solutions Ltd specializes in a broad array of Business Process Management (BPM) services designed to enhance customer interactions and optimize business operations. Their offerings include:

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Customer Service: They focus on delivering exceptional customer service through various channels to ensure customer retention and satisfaction.

Technical Help Desk: Provides support for technical issues, aiming to enhance productivity and customer satisfaction by resolving problems efficiently.

Collections: Expertise in managing debt collection processes in a compliant and effective manner, from pre-delinquency to recovery stages.

Back Office Operations: Services designed to streamline back-office functions, reduce costs, and improve overall operational efficiency.

Originations: Handling complex processes involved in loan and mortgage origination, ensuring accuracy and compliance from the initial stages.

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Additionally, One Point One offers specialized services such as:

Workforce Management: Optimizing workforce distribution and efficiency, particularly for contact centers.

Quality Management: Utilizing data and technologies to enhance service quality and customer interactions.

Consulting Services: Providing expert advice to improve operational performance and customer experience across various industries.

Question 2: Who are the promoters of One Point One Solutions Ltd?

The promoters of One Point One Solutions Ltd are Akshay Chhabra and Neyhaa Akshay Chhabra.

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