Poonawalla Fincorp Limited Company Profile: Products, Promoters and Clients

Poonawalla Fincorp Limited Company Description:

Poonawalla Fincorp Limited, part of the Cyrus Poonawalla Group, is a Non-Banking Finance Company (NBFC) that focuses on providing consumer and MSME (Micro, Small, and Medium Enterprises) financing. With a diversified product suite, the company addresses the growing financing needs of its customers and enterprises. Poonawalla Fincorp is driven by its core values of Passion, People, Purpose, Principles, and Possibilities, ensuring best-in-class service and solutions with integrity and dedication. Through deep investment in technology and innovation, the company creates endless possibilities, partnering in the growth journey of its customers. The principles of trust, integrity, transparency, and excellence are at the core of Poonawalla Fincorp, striving for business excellence and setting new benchmarks in the industry.

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Q1. What are the Product and service offerings of the company?

Poonawalla Fincorp offers a variety of financial products and services, including personal loans, pre-owned car loans, loan against property (LAP), professional loans, business loans, working capital loans, term loans, equipment financing, digital personal loans, and digital business loans. Additionally, the company engages in co-lending and partnerships, along with cross-selling and upselling opportunities. These products are designed to meet the diverse financial needs of both individual consumers and businesses, facilitating their growth and financial stability.

Q2. Who are the Promoters/Management of the company?

Adar Poonawalla, Chairman of Poonawalla Fincorp and CEO of Serum Institute of India, is known for his innovative contributions, particularly in developing affordable children’s vaccines distributed globally. He initiated the Clean City initiative (APCC) in Pune, focusing on enhancing the dignity of waste collection. Forbes India recognized him as one of the 'Four Scions to Watch Out For' in 2013. In 2018, CNBC Asia honored his dedicated efforts with the Corporate Social Responsibility award for his commitment to improving society, notably through cleanliness initiatives. GQ magazine also featured him in their prestigious list of the 50 most influential young Indians, highlighting his influence and innovation in various fields.

Arvind Kapil, as Managing Director and CEO, previously led HDFC Bank’s mortgage banking business with a portfolio size of 7.5 lakh crore. His responsibilities included overseeing Home Loans, Loan Against Property (LAP), and HDFC Sales Private Limited. With over 25 years of experience, he pioneered digital solutions in customer service, launching innovations like the industry-leading 10-second personal loan and digital lending against securities and mutual funds. Mr. Kapil holds an Advanced Management Program from Harvard Business School, a joint Master’s Program in Management of Global Enterprises from IIM Bangalore, UCLA Anderson, and SDA Bocconi, a Masters in Management Studies from Bharati Vidyapeeth Institute of Management Studies and Research, and a Bachelor of Engineering from K. J. Somaiya College of Engineering, Mumbai.

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Q3. Who are the Clients of the company?

Poonawalla Fincorp's clients include a diverse range of individuals and businesses, primarily in the prime and super-prime customer segments. These clients typically have strong credit histories, verified incomes, and stable financial backgrounds. The company's focus on credit-tested customers with high CIBIL scores (generally 700+) ensures a low-risk clientele. For FY24, the contribution of diversified Assets Under Management (AUM) was ₹25,003 crore, reflecting a 55% YoY growth. The breakdown of AUM is as follows:

  • Personal Loans: 40%
  • Loan Against Property (LAP): 28%
  • Business Loans: 17%
  • Professional Loans: 8%
  • Pre-owned Car Loans: 7%

These clients are served through various channels, including web, app, WhatsApp, social media, contact centers, Direct Selling Agents (DSAs), and branch networks. Poonawalla Fincorp continues to enhance its digital capabilities and customer-centric approach, providing 100% digital journey capabilities for customers across all products and focusing on advanced data analytics for sales, underwriting, collections, and risk monitoring.

Written By: Khush Kothari

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